AI News

3 Ways to Build Better Relationships with AI in Customer Experience For instance, the Smart Composer solution from Local Measure empowers agents to rapidly generate responses to customer queries, optimizing tone, grammar, and communication quality instantly. “For customers who need support, AI self-serve tools like a support chat and knowledge center can provide 24/7 assistance, …

How AI is transforming the BPO industry and contact centers Read More »

The Benefits of the Latest AI Technologies for Patients and Clinicians AI-powered chatbots are designed to mimic human conversation using text or voice interaction, providing information in a conversational manner. Chatbots’ history dates back to the 1960s and over the decades chatbots have evolved significantly, driven by advancements in technology and the growing demand for …

Interacting with educational chatbots: A systematic review Education and Information Technologies Read More »

Image Recognition: Definition, Algorithms & Uses The importance of recognizing different file types cannot be overstated when building machine learning models designed for specific applications that require accurate results based on data types saved within a database. Image recognition identifies and categorizes objects, people, or items within an image or video, typically assigning a classification …

AI Image Recognition in 2024 Examples and Use Cases Read More »